Privacy Policy

1. Who We Are

Rangs Lubricants Ltd., operating as Rangs × Goodyear, is the exclusive distributor of Goodyear lubricants in Bangladesh. Our registered office is at Rangs Bhaban, Level 4, 113–116 Old Airport Road, Tejgaon, Dhaka-1215.

2. Data We Collect

• Account data: name, email address, phone number, delivery address.
• Order data: products purchased, payment method, delivery details.
• Usage data: pages visited, search queries, lubricant finder inputs.
• Communications: chat messages sent to our AI assistant or support team.
• Device data: IP address, browser type, operating system.

3. How We Use Your Data

• Process and fulfil your orders.
• Send order confirmations and delivery updates via WhatsApp or SMS.
• Improve product recommendations and the lubricant finder tool.
• Respond to your support requests.
• Comply with legal obligations under Bangladesh law.

We do not sell your personal data to third parties.

4. Sharing Your Data

We share data only with:

• Delivery partners — to fulfil your order.
• Payment processors (bKash, Nagad) — to complete transactions.
• WATI — for WhatsApp notifications.
• Google— to power the AI assistant; messages are processed per Google's data-processing terms.

5. Data Retention

We retain order and account data for 5 years as required by Bangladesh tax and commerce regulations. You may request deletion of non-essential data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at:

• Email: [email protected]
• Hotline: 16758

7. Cookies

We use session cookies for cart management and authentication. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect checkout functionality.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the latest revision. Continued use of the site after an update constitutes acceptance of the revised policy.

9. Contact

Questions about this policy?